Cancellation and Refund Policy

Thank you for choosing Gesto Culinary & Hospitality Academy. This Cancellation and Refund Policy outlines our guidelines regarding cancellations and refunds for our courses and services. Please read this policy carefully before enrolling in any program. By enrolling or using our services, you agree to comply with this policy.

1. Course Cancellation by the Student

1.1 If you wish to cancel your
enrolment in a course, you must notify us in writing or through our designated
cancellation process. The following cancellation terms and conditions will
apply:

Cancellation before or after the Course Commencement Date:

If you cancel your enrolment
before or after the course commencement date, no refund will be provided for
the course fee. However, under exceptional circumstances, such as medical
emergencies or other valid reasons, we may consider providing a credit for
future courses. This will be evaluated on a case-by-case basis.

2. Course Cancellation by Gesto Culinary & Hospitality Academy

2.1 In the event that we need to
cancel a course due to insufficient enrolment, unforeseen circumstances, or any
other valid reason, we will notify you as soon as possible. In such cases, you
will be offered the option to transfer to an alternative course or receive a
full refund of the course fee paid on referring another student into the
alternative course.

3. Refund Processing

3.1 Refunds, if applicable, will
be processed using the original payment method used for the enrolment. Please
note that the processing time for refunds may vary depending on the payment
provider and banking institutions involved. We will make reasonable efforts to
process refunds promptly.

4. Non-Refundable Fees

4.1 Please note that certain
fees, such as registration fees, application fees, administrative fees, examination
fees, uniform fee or any other non-refundable fees, are not eligible for refund
under any circumstances.

5. Changes to Courses

5.1 Gesto Culinary &
Hospitality Academy reserves the right to modify or make changes to the
courses, schedules, instructors, or any other aspect related to the program. In
such cases, we will make reasonable efforts to notify you in advance and
provide suitable alternatives or options.

6. Contact Us

6.1 If you have any questions or
need further clarification regarding our Cancellation and Refund Policy, please
contact us using the contact information provided on our website.

By enrolling or using our
services, you acknowledge that you have read, understood, and agreed to this
Cancellation and Refund Policy. Please ensure that you review this policy
before enrolling in any program or service offered by Gesto Culinary &
Hospitality Academy.